Terms & Conditions

Confirmation of Booking

(a) All pricing is in Australian dollars (AUD).
(b) Course payment must be received at the time of booking, or within five (5) working days of booking.
(c) If you are booking into a class to be held within five (5) working days, payment must be received within 24 hours of booking. A workplace Purchase Order Number carrying an ABN is recognised as payment received.
(d) Your name will appear on the course wait list until payment is received, and will be moved into the class list once your payment is received.
(e) Confirmation of your booking will be sent to you via email.
(f) Payment can be made through our website using most major credit cards, or via electronic funds transfer into the CPR First Aid Training bank account (please quote your invoice number). Alternatively, we can take payment over the phone using Visa or MasterCard. We cannot take payment in cash or at our office or on the day of training at the training venue.

Course Non-Cancellation Policy

(a) CPR First Aid Training may cancel a practical session due to unforeseen circumstances, such as damage to the training venue.
(b) If a practical session is cancelled, the enrolled participants will be offered a transfer into another session at no extra charge.
(c) If there are no suitable sessions available, enrolled participants will be offered a full refund.

Access to Training Records

We can provide you with access to your training records. Please make a written request to the Training Manager at CPR First Aid Training via email at info@melbournefirstaid.com CPR First Aid Training may provide further copies of your certificate, however each copy will attract an administration fee of $15.00 per copy.

Copyright Notice

All materials, study aid, forms and associated information that prospective and enrolled
participants encounter in their dealings with CPR First Aid Training remain the property of
CPR First Aid Training.